Muthu Fort William Hotel

The hotel was brilliant, it had everything we needed for our trip. The parking was easy, convenient and plentiful. The location was perfect- right in the centre of Fort William and walking distance to restaurants, bars, shops and the local museum. The breakfast included was very tasty and had a good variety. The room was really spacious and cleaned daily with replenished tea, coffee and snacks. The view from our bedroom was gorgeous, overlooking a mountain range and a loch. We were also gifted a small box of chocolates on check-out which was a lovely gesture to end our amazing trip.

Stayed two nights at the Muthu Fort William Hotel during a leisure trip to walk to the summit of Ben Nevis—and we did it! The hotel was a great base for the adventure and offered good comfort and convenience. The location was ideal. A short walk from plenty of restaurants and shops and just a short drive to the start of the walk to Ben Nevis. Our room was clean and quiet, perfect for relaxing after the hike. It’s not luxurious, but it had almost everything we needed. Breakfast had plenty of options and gave us the energy for the climb, and the bar provided a cosy spot to unwind in the evenings. As we'd already made our restaurant bookings elsewhere, we didn't eat at the hotel, but plenty of other guests were giving it a go. The brightest part of our stay was the service, especially from Rose Ann. Her personality, kindness and attention to detail contributed immensely. She greeted us like old friends and made sure we were well looked after. She surprised us on our departure with a gift from the hotel, to mark our achievement of reaching the summit of Ben Nevis. Hotels are often defined by their people, and Rose Ann is truly a gem. We’d stay again for the friendly atmosphere and central location. Great for anyone exploring Fort William, heading up Ben Nevis or catching the Jacobite steam train.

Our hotel was in a prime position for accessing Fort William and its amenities. Communication with the hotel before our visit was excellent with swift responses, from Vanessa, to all my emails. Our room was upgraded on our arrival which made our stay extra special.The room was comfortable, spacious with an excellent view onto the loch. The staff were friendly and helpful with a happy demeanor especially Rose Ann who served us in the restaurant. Breakfast provided an excellent choice and the menu choice for evening meals could not be faulted. Altogether a lovely stay at this hotel.

I recently stayed here while travelling with my mom, and we were both thoroughly impressed. Our rating is based on location, cleanliness, feeling of safety, breakfast (gets the day started off right), parking, ease of access, amenities, and the helpfulness of the staff — and this place truly checked every box. It’s rare to find a spot that delivers on all fronts, but this one did. I would absolutely come back without hesitation. A special mention to our host, Vanessa. Her authenticity and amiability shine through. Making everyone feel comfortable isn’t just something she does — it’s clearly a calling, and she delivers on it beautifully.

Arrived at hotel and check in was very smooth. The room we were allocated was a good size and had a loch view. The tea/coffee/water and biscuits were all well supplied. The bathroom is a good size and sufficient complimentary toiletries. Although we didn't have evening meal we did frequent the bar and the service was excellent. Rose Ann and her colleague were so helpful and we had some good banter. My overall opinion is that the hotel is well situated, the room and the decor are lovely. The breakfast was very good and well organised. The food was hot and well stocked. The staff customer service is first class. My only point to improve the room was to have a fridge. Would recommend